Support and FAQ

Open NoteFerry on the receiving device to show its connection code, then scan it with NoteFerry on the phone. The two devices must be able to reach each other; use the same Wi-Fi, a reachable local network, or a phone hotspot that permits device-to-device connections. Everyday transfer needs no data cable. Bluetooth transfer is not supported.

Current local capture and receiving features do not require an account. Membership sign-in is being prepared; media transfer and account identity are separate.

No. Current builds transfer directly between the two devices; media stays on the capture and receiving devices.

See the compatibility table. Verified so far: photos into Goodnotes on iPad. Other apps and media types are marked separately as to verify.

The phone app records video and voice notes and sends them to the tray. Whether a destination app accepts, plays and saves them depends on that row of the compatibility table.

That is exactly the situation NoteFerry is built for. Tested combinations are the ones stated on the compatibility and download pages; anything not listed is still being verified.

Confirm the phone is connected to the receiver you are using and keep NoteFerry open on both. Check that the two devices' networks can reach each other, then show the receiver's connection code and connect again.

Open an editable page in the destination notebook and retry with one photo. Receiving an item in the tray does not mean the app accepted the drop, and an item missing after reopening has not been saved. In both cases keep the tray original and check the notes app's save status.